1.2 We own and operate the website http://www.happistuff.com (the ‘Site’) and any other products and services (collectively as the ‘Services’) that relate, refer, or link to this privacy policy (the ‘Privacy Policy’).

1.3 This Privacy Policy complies with all applicable data protection laws and regulations, including the General Data Protection Regulation (‘GDPR’), and describes how and why we collect, store, use, and/or share your information ('process') when you use our Services, such as when you:

(i) Go to our website at http://www.happistuff.com or any of our websites that contains a link to this Privacy Policy.

(ii) Participate in other related activities, such as sales, marketing, or events.

1.4 This Privacy Policy will inform you of your privacy rights and the options available to you.

1.5 By using and accessing our Services, you, whether personally or on behalf of an entity ('you'), are agreeing that you have read, understood, and agreed to the Privacy Policy. If you do not agree with all of this Privacy Policy, you are not permitted to use our Services and must immediately discontinue use of the website.

1.6 If you have any questions or concerns with this Privacy Policy, please contact us at you@happistuff.com.

2. Data Protection Officer

2.1 We have appointed a Data Protection Officer (‘DPO’) who is responsible for ensuring that our Privacy Policy is followed.

2.2 If you have any questions about this Privacy Policy, including any questions or requests to exercise your legal rights, please contact Genevieve O'Leary-Collins, our Data Protection Officer, at you@happistuff.com or +44 (0) 141 353 9550.

2.3 We are registered with the Information Commissioner's Office under the registration number [SCXXXXXXX].

2.4 You have the right to make a complaint at any time to the Information Commissioner’s Office ('ICO'), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns about data protection before you approach the ICO so please contact us in the first instance.

3. Personal Information

3.1 Personal information is information identifying natural people who are capable of being identified or are identifiable based on the data in question, or who can be identified indirectly from that information combined with other data received.

3.2 When you visit or use our Services, we may process personal information depending on how you interact with Happistuff Limited and the Services, the choices you make, and the products and features you use.

3.3 We gather information that you supply to us willingly when you register for the Services, show an interest in learning more about us or our products and services, engage in activities through the Services, or contact us in any other manner.

3.4 The personal information you provide us differs depending on which aspects of the Services you use. We may collect the following personal information from you:

(i) Names;

(ii) Mailing Addresses;

(iii) Usernames;

(iv) Passwords;

(v) Contact Preferences;

(vi) Billing Address;

(vii) Debit/Credit Card Information;

(viii) Contact or Authentication Data;

(ix) Phone Numbers.

3.5 You must provide us with true, complete, and accurate personal information and data, and you must notify us if your personal information changes.

4. Sensitive Information

4.1 Sensitive information is personal data disclosing racial or ethnic origin, opinions on politics, religious or philosophical views, trade-union involvement, genetic data, biometric data processed merely to identify a human being, health-related data, or data about a person's sex life or sexual orientation.

4.2 Sensitive information also includes data regarding criminal convictions and crimes.

4.3 We do not process or collect any sensitive information.

5. Payment Information

5.1 Your payments are taken via Wix Payments.

5.2 If you make a purchase using the Services, Wix may collect payment-related information from you, such as your payment device number and the security code associated with your payment device.

5.3 Wix stores all payment information and data. Their Privacy Policy can be found at http://www.wix.com/about/privacy.

6. Usage and Location Data

6.1 When you visit, use, or navigate the Services, we automatically collect certain information. This information does not reveal your personal identity (such as your name or contact information), but it may include device and usage data, such as:

(i) Your Internet Protocol (IP) address;

(ii) Browser and device specifications;

(iii) The operating system;

(iv) Language preferences;

(v) URLs to which you want to link;

(vi) The name of the device;

(vii) How and when you use the Services;

(viii) Other technical information.

6.2 This information is primarily required to ensure the security and operation of our Services, as well as for internal analytics and reporting.

7. Receiving Data from Third Parties

7.1 We do not gather or receive any data or information from third parties.

8. Processing of your Information

8.1 We process your information for the purposes of security, fraud prevention, and legal compliance. Your information may be used for other purposes with your permission.

8.2 Your information is only processed if there is a legal reason to do so.

8.3 We may process your personal information depending on how you interact with the Services, for a variety of reasons, such as:

(i) To facilitate account creation and authentication, as well as to manage user accounts in general, so that you can create and log in to your account and keep it operational;

(ii) To deliver and facilitate delivery of services to the user;

(iii) Respond to user inquiries and provide user support;

(iv) To send you administrative information such as product and service details, changes to our Terms and Policies, and other similar information;

(v) To fulfill and manage your orders, payments, returns, and exchanges;

(vi) Enabling user-to-user communications;

(vii) Saving or protecting an individual's vital interests and preventing harm.

9. Processing Information of Individuals Under the Age of 18

9.1 The Services are not intended for anyone under the age of 18.

9.2 We do not knowingly collect data from or market to children or young people.

9.3 By using the Services, you acknowledge that you are at least 18 years old, or that you are the child or young person's parent or guardian, and that you consent to the dependent's usage of our Services.

9.4 If we discover that personal information from users under the age of 18 has been obtained, we shall suspend the account and take reasonable steps to erase such data from our databases as soon as possible.

9.5 Please notify us at you@happistuff.com if you become aware of any data we may have obtained from children or young people under the age of 18.

10. Storing your Data

10.1 Your personal information is only kept for as long as is necessary or authorised by law (for example, for tax, accounting, or other legal obligations).

10.2 No purpose in this notice requires us to maintain your personal information for longer than the time users have an account with us.

10.3 When we no longer have a legitimate business need for handling your personal information, we will either delete or make it anonymous; if this is not possible (for example, because your personal information is stored in backup archives), we will store your personal information safely and isolate it to prevent further processing until deletion is available.

11. Tracking and Cookies

11.1 We use cookies and similar tracking technologies to collect and store your information.

11.2 Wix provides hosting for our website.

11.3 More information on how Wix uses such technologies and how to refuse specific cookies can be found at https://www.wix.com/about/cookie-policy.

11.4 To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

11.5 You can find more detailed information about Cookies on this third-party website: http://www.allaboutcookies.org.

12. Personal Information Shared with Third Parties

12.1 We will only share your personal information in limited circumstances and with limited third parties.

12.2 For business transfers, we may be required to share your personal information. We may share or transfer your information as part of or during the course of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

13. Security of your Data

13.1 Happistuff Limited places a high value on the security of personal information collected from you.

13.2 To secure personal information within our control, we employ organisational, technological, and administrative safeguards.

13.3 However, no data transmission over the Internet or data storage system can be guaranteed to be completely secure, and you agree to use our Services at your own risk.

13.4 You should only use your internet browser and our Services when you are in a safe environment.

13.5 When you submit a contact form through the Services, we encrypt the transmission of your personal information (such as your name, phone number, and email address).

13.6 If you have any concerns regarding the protection of your personal data, please contact us at you@happistuff.com.

14. GDPR

14.1 The General Data Protection Regulation (‘GDPR’) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information.

14.2 As such, we may rely on the following legal bases to process your personal information;

(i) Give your permission for your personal information to be processed and used for a specified purpose. You have the right to withdraw your permission at any time.

(ii) When we think it is essential to perform our contractual responsibilities to you, such as providing our Services, or prior to establishing a contract with you.

(ii) When we think it is required to comply with any legal responsibilities, such as cooperating with a law enforcement or regulatory authority, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.

(iv) When we think it is required to defend your vital interests or the vital interests of a third party, such as when there are possible threats to anyone's safety.

15. Your Rights and Requesting your Data

15.1 You have a right to access the personal data Happistuff Limited holds about you at any time. If you wish to change or obtain a copy of this information, please contact us at you@happistuff.com or visit http://www.happistuff.com/contact.

15.2 You may, at any time, request to have your data deleted or removed by contacting us at you@happistuff.com or with the address provided in ‘18. Contact Us'.

15.3 If your request is reasonable and there is no legal basis for us to keep it, we may agree to delete personal information that you have posted at our discretion.

15.4 The applicable privacy laws and your rights in relation to your personal data may differ depending on your geographical location.

15.5 You can unsubscribe from our marketing and promotional messages at any time by clicking the unsubscribe link in the emails we send you or by contacting us using the contact details provided in Section '18. Contact Us'.

15.6 We may continue to interact with you after marketing lists have been removed, for instance, by sending you service-related messages required for the administration and operation of your account, to answer service inquiries, or for other non-marketing activities.

16. Complaints

16.1 If you are dissatisfied with our privacy policies or have any complaints, please contact us right away.

16.2 To file a complaint, please contact us at you@happistuff.com or visit http://www.happistuff.com/contact.

16.3 If an issue cannot be resolved, we trust you will agree to work alongside us in good faith to settle it via mediation or arbitration.

16.4 If you are dissatisfied with how we manage your personal information, you may make a complaint to the Information Commissioner's Office (‘ICO’). A complaint may be made at https://ico.org.uk/make-a-complaint.

16.5 Before addressing the Information Commissioner's Office, we would like to have the chance to solve your concerns first.

17. Updates to this Privacy Policy

17.1 We may update this Privacy Policy from time to time to ensure that it is in compliance with current laws.

17.2 If we make any material changes to this Privacy Policy, we will notify you either by posting a notice of such changes on our website or by sending you an email (you@happistuff.com).

17.3 By continuing to use the Services after the effective date of any updates, you agree to the updated Privacy Policy.

17.4 We recommend that you check the most recent revision and date at the beginning of the Privacy Policy on a regular basis to stay informed about how we use and protect your information.

18. Contact Us

18.1 You can contact us at any time by emailing us at you@happistuff.com. We aim to reply as promptly as possible.

18.2 If you would like to speak to someone instead, please feel free to call us. Our telephone number is +44 (0) 141 353 9550. The telephone lines are open during office hours, which are currently 10 a.m. to 4 p.m. Monday through Friday (excluding bank holidays).

18.3 If you would prefer to mail us, our correspondence and trading address are as follows:

Happistuff Limited

Christian House

Rosefarm

Ross-Shire

IV11 8XU

United Kingdom

Data Protection Officer

Personal Information

Sensitive Information

Payment Information

Usage and Location Data

Receiving Data from Third Parties

Processing of your Information

Processing Information of Individuals Under the Age of 18

Storing your Data

Tracking and Cookies

Personal Information Shared with Third Parties

Security of your Data

GDPR

Your Rights and Requesting your Data

Complaints

Updates to this Privacy Policy

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